At PIXIE LAMPS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services. For any questions, contact us at you@pixielamps.com.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Billing and shipping address
• Payment details (processed securely through third-party platforms)

b. Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Browsing behavior on our website (via cookies and analytics tools)

2. How We Use Your Information

• Order Processing: To fulfill and deliver your purchases.
• Customer Support: To respond to your inquiries or provide assistance.
• Marketing: To send promotional offers, updates, or newsletters (with your consent).
• Improvement: To analyze website traffic and enhance user experience.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service Providers: Third-party logistics, payment processors, or analytics platforms.
• Legal Authorities: When required by law or to protect our rights and interests.

4. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences.
• Enhance website functionality.
• Provide tailored advertising.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement strict security measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information.
• Request corrections or updates.
• Withdraw consent for marketing communications.
• Request deletion of your data (subject to legal obligations).

For any of these requests, contact us at you@pixielamps.com.

7. International Users

As PIXIE LAMPS is based in the UK, your information will be processed in compliance with UK and international data protection laws. By using our services, you consent to the transfer and processing of your data.

8. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

10. Contact Information

For questions or concerns about your privacy, please contact us:
Email: you@pixielamps.com
Location: United Kingdom

Thank you for trusting PIXIE LAMPS with your information!